Class II — Securitas Healthcare LLC
| Recalling firm | Securitas Healthcare LLC. |
|---|---|
| Registered facility | AeroScout, Ltd. (the firm's only registered facility) |
| Classification | Class II |
| Status | Ongoing |
| Reason | The Arial Mobile Application utilizing Apple iOS 17.4 and iOS 17.5 is frequently restarting causing the app to receive alerts for all pending alarm notifications and other events when the app restarts, experience difficulty in placing and maintaining staff-to-staff phone calls, and frequently appears offline while the app restarts. |
| Product | Arial mobile application, model numbers 54640, 54630, and 54630-SMA, that utilizes Apple iOS 17.4 and Apple iOS 17.5, a component of the Arial Emergency and Nurse Call System. |
| Quantity | 661 sites with mobile application user licenses |
| Distribution | Worldwide distribution - US Nationwide and the countries of Australia, Canada, England, Hong Kong, France, Qatar, and Spain. |
| Initiated | 2024-04-11 |
| Classified | 2024-05-31 |
| Recall number | Z-1943-2024 |
| Initiation | Voluntary: Firm initiated |
Source: U.S. FDA via openFDA (opens in a new tab) (device registration & enforcement). Data as of 2026-10-06. Verify this recall record at FDA → (opens in a new tab)
Cite this record
RegWarden. “Class II recall — Securitas Healthcare LLC (Z-1943-2024).” Compiled from U.S. FDA public records (openFDA; FDA Data Dashboard). Data as of 2026-10-06. https://regwarden.com/recall/94607/
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