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Facility

NATUS MEDICAL INCORPORATED DBA EXCEL-TECH LTD. (XLTEK)

16 recall(s) on record — most severe on record: Class I.

Activity by year

FDA actions on record by year2012: 2 recalls; 2014: 1 recalls; 2015: 3 recalls; 2016: 6 recalls; 2017: 2 recalls; 2018: 1 inspections; 2022: 1 recalls; 2023: 1 recalls2’12’131’143’156’162’171’18’19’20’211’221’23’24’25’26
  • Recalls (16)
  • Inspections (1)

Devices registered here (1)

Recalls & enforcement

20231 record
  • Class IIOngoing2023-11-28
    Sterility assurance cannot be guaranteed for external drainage systems due to incomplete bioburden testing.
20221 record
  • Class IIOngoing2022-11-18
    Due to Cranial Access Kits containing recalled sterile surgical drapes. The sterile surgical drapes are being recalled due to the liner on the adhesive component is difficult to remove without damaging the product and may render the product unusable.
20172 records
  • Class IITerminated2017-05-22
    Olympic Pasteurmatic 3000/3500 Systems are recalled because they do not fully meet todays regulatory requirements. Given the age of the products design, component and technology obsolescence, and the time involved in fully complying with the latest design and development standar…
  • Class IITerminated2017-04-03
    The second generation neoBLUE 2 lights with a black band, sold from 2003 to 2008, are recalled so it will eliminate the possibility that a neoBLUE system may have a replacement board installed which allows it to be used at a higher overall light intensity than the devices were or…
20166 records
  • Class IITerminated2016-10-28
    neoBLUE blanket LED Phototherapy System distributed since release of the product in 2011 is recalled due to customer complaints regarding discoloration/ degradation of fiberoptic bundle at connection of pad and box.
  • Class IITerminated2016-09-16
    The firm sent the Technical Bulletin to consignees who received the reliability updated neoBLUE blanket LED Phototherapy Systems between March 2016 to August 2016. The reliability update to prevent the early failure of the fiberoptic pads experienced by some customers on older sy…
  • Class IITerminated2016-08-25
    NatalCare LX incubators may have a defective base where the weld holding the wheel bushing to the tube is inadequate. There were several complaints of wheels bending out of alignment.
  • Class IITerminated2016-04-22
    The replacement HEPA Filters have been manufactured with sealant that may not be properly cured. Improperly cured sealant can emit a toxic gas when heated, and can drip down during use, contaminating the interior chamber of the Sterile Drier and its contents.
  • Class IITerminated2016-04-11
    The firm is adding the warning statement to the Instruction for Use for the neoBLUE LED Phototherapy System and provide a laminated Quick Guide to affix to each device.
  • Class IITerminated2016-01-08
    NatalCare LX Incubators were manufactured using a defective oval port hinge assembly with the result that the screws holding the port in place can become loose and possibly result in the port detaching from the incubator.
20153 records
  • Class IITerminated2015-08-05
    The neoBLUE Instruction For Use (IFU) and Service Manuals for the neoBLUE 3 were revised to show the cleared intensity statement settings so the output intensity aligns precisely with the information listed in the cleared 510(k) submission.
  • Class IITerminated2015-03-16
    neoBLUE blanket LED Phototherapy System is recalled because Natus has received feedback from some customers about early failure of the neoBLUE blanket system fiberoptic pads. These failures involve discoloration and melting of the fiberoptic bundle at the connector that is insert…
  • Class IITerminated2015-01-02
    Software error occurs when using remote monitoring; if the remote user tries to stop the free run waveform group, the system will display a message informing the user that they do not have sufficient privilege.
20141 record
  • Class IITerminated2014-11-19
    Replacement LED Board kit of Natus neoBLUE2 Phototherapy system distributed after February 16, 2012 is subject of a Field Safety Notification because the system will exhibit a higher light intensity output than the original device. While some customers may prefer using these lig…
20122 records
  • Class IITerminated2012-05-21
    Olympic Cool-Cap Cooling Module's power supply failed during treatment. The power supply failure can happen without prior indication and results in the unavailability of the system to begin or continue cooling treatment.
  • Class ITerminated2012-05-09
    The Olympic Cool-Cap's Control Module has experienced a frozen screen during use. When this occurs, the on-screen information remains on display, but the system is no longer providing cooling treatment to the infants. The visible clock displayed at the upper right hand corner of…

FDA inspections (1)

  • VAI2018-08-14
    Voluntary Action Indicated · Compliance: Devices; Postmarket Assurance: Devices · citations posted

Source: U.S. FDA Inspections Dashboard (opens in a new tab) (device inspection classifications, 2016–present). Data as of 2026-10-06. The dashboard profile can take several seconds to load.

Related

Source: U.S. FDA via openFDA (opens in a new tab) (device registration & enforcement). Data as of 2026-10-06. Verify this facility record at FDA → (opens in a new tab)

Cite this record

RegWarden. “NATUS MEDICAL INCORPORATED DBA EXCEL-TECH LTD. (XLTEK) (FEI 3002809369) — FDA facility record.” Compiled from U.S. FDA public records (openFDA; FDA Data Dashboard). Data as of 2026-10-06. https://regwarden.com/facility/3002809369-natus-medical-incorporated-dba-excel-tec/

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